NerinaFaux Fur Collar Puffer Coat

Clothes are amazing, service is great

Quality of dress is great unfortunately it was delivered to late for event my shipping fee was refunded and free return offer Lily was a great help!

Beautiful jacket. Good customer service.

Lily helped me with my returns quickly and effectively.

Lily was so kind and quick to assist me. I had ordered a jacket and after trying it on, realized it was too big. I ordered the next size down as soon as I could and Lily provided me a solution to get the larger jacket returned

Great quality dresses, have been very happy with the dresses I’ve bought here.

I liked the products and customer service was helpful

Dresses were absolutely gorgeous, and Lily helped me so kindly with my return. Would definitely recommend.

Lily was super helpful and made my experience contacting customer services really smooth

Love Cercii dresses. Quality is great. Lily was amazing, super friendly and responded to my query promptly. Came up with a solution and I couldn’t have received better customer service.

Lily was brilliant, she replied to my email in less than 5 minutes and solved the issue immediately.

Excellent customer care and support. Dresses are stunning.

This is the first time I have used Cercii and love my product.

Lily at customer care was very kind, helpful, and promptly resolved the issue that I was experiencing.

Love this dress, fits perfectly and got many compliments

I had a really positive experience with Cercii customer service. Lily was extremely helpful, friendly and quick to resolve the issue with my order.

Lily was very helpful and reached everyone of my needs

Lily was quick to respond to my issue and solve it without giving me the run around. I appreciate her professionalism and kindness.

Great, nice, excellent

I have ordered from CERCII a number of times already.

Recently, however, I made a mistake when placing an order. All I had to do was reply to my order confirmation email to get in touch with customer service. I requested to have my order cancelled. Within five minutes, I received a response confirming that the cancellation had been processed, and within ten minutes, I received a follow-up confirmation email. The money was also back in my account immediately. 

I have never experienced anything like this before, truly excellent customer service! I would especially like to thank Lily, who helped me out!

Thank you, CERCII.

Really excellent quality clothing. I just wish some items were cheaper but you get what you pay for. Very elegant, excellent materials and feels great to wear

Very satisfied with their professional way of working (approach and follow-up); friendly, accurate.

My experience with Cercii was positive as access to one on one contact with a costumer service representative was readily available.

I’m really impressed with the brand’s great quality and fashionable clothes they look and feel fantastic! The delivery took a bit longer than expected, but I understand it was due to customs delays. When I encountered an issue, customer service was quick to respond and resolved everything immediately. Overall, a great shopping experience and I’ll definitely be buying again!

Nice products but slow delivery.

I ordered a white top from Cercii and was absolutely delighted with the quality. It’s beautifully made, fully lined and looks gorgeous. I initially had a few concerns about the fit specifically length, but the customer service team were absolutely brilliant. They were friendly, professional and incredibly helpful, offering every assistance with a possible return and refund.

After giving it some more thought, I decided the top would look fabulous with high-waisted trousers, so I’m keeping it! It’s lovely to deal with a company that genuinely cares about its customers and goes out of its way to help.

Beautiful product, excellent quality and first-class customer service. I wouldn’t hesitate to recommend Cercii!

Bought two items; both beautiful, fab quality

The only reason I feel I can't give a 5 is that one of my orders appears to have slipped the system and vanished, but regarding my other orders, the email response is quick, the quality of the fur coats I have bought is amazing and other people have commented on the fabric as I have been trying them on to ask for opinions and this including the lining! 

I stumbled across this gem of an online boutique by accident and am really pleased I did!

Ordered two dresses both lovely quality and look the same as in the pictures. One just didn’t suit me so that’s going back. A bit of advice would be to add hook and eyes to the dresses. 

Both dresses were strapless with zips going up the back and I’d feel a lot more secure in the dresses if they had hook and eyes at the top of the zip. I like the dress enough to go and get one added but for £80 I shouldn’t have to. Add hook and eyes please, us ladies will thank you for it :)

Gorgeous clothes, my dresses were stunning and the material felt expensive and good quality! Only thing that wasn't perfect was my order came a day later than expected and the tracking wasn't great, kind of difficult to navigate? But the clothes themselves are worth the money ❤️

I had a great experience with this website. The item I purchased met my expectations with quality and fabric. Although there was a fault with the dress, Lily was outstanding in assisting me with the issue.

The item I bought was beautiful and great quality fabric, however the seam came apart whilst wearing which I was upset about. Lily was able to help me out straight away and was very understanding of my problem. Will order again in the future and would recommend :)

great quality clothes, I felt amazing in the dress that I ordered. My only critique would be that my refund is taking a while to come through.

The costumer service was very good! They found a good solution for my problem. Good quality dresses☺️

Great quality products. Great with shipping. Marking down a star as I have had a few issues with refunds when needed to return. Overall love the brand.

Nice range of good quality dresses. My 3rd purchase!

I repeatedly purchase from Cercii. Their dresses are lovely and of really good quality, and always last a very long time. Only thing is delivery can take a bit longer, but I highly recommend.

Dresses are amazing quality for the price and arrived quickly! Lily from customer care was amazing at helping me with my refunds.

The only thing I would say is that one of the dresses I ordered, the sleeve sat differently on me than it did on the model images on the site.

Other than that, first time buying from Cercii and overall had a great experience, would buy again!

Lily was very helpful in finding out why my refund had not been processed, always a bonus for a website to have good customer service.

Ordered two dresses for my anniversary. Great Quality.

Clothes were great quality. Returns were easy and customer services happily sorted the issue I had with delivery. Will definitely use again.

I love the clothes. Good quality and fit. I have 7 dresses from them. Not had to return one yet. Size fits as per order sizing chart too. Always been complemented on the clothes.

Great customer service and communication from them. Have been able to answer all my questions in a timely manner and very helpful.

Good quality products very good value and delivered swiftly.Good value for money, I will definitely order again from this company in the future.

Other than one dress that’s been fault (I was dealt with in such a brilliant way and given a full refund) every other dress has been amazing! Fabulous quality and reasonable prices

The dress is amazing quality, super flattering! I feel confident and beautiful when wearing it.

Excellent customer service and quality clothing. I will suggest more unique styles

Great website, very nice clothing. Can’t wait to receive my order

dresses were lovely quality and any issues I had staff got back to me quickly

Always have a good experience when shopping at Cercii. All the clothes I’ve ordered have always been great quality and good fits. Customer service has responded quickly whenever I have got in contact.