Contact Us

Questions about an order, product, delivery, cancellation, return or complaint? Contact Cercii by email or telephone and include your order number where applicable.

Email: info@cercii.com
Telephone: +44 20 8089 0023 (calls only)
Customer service: Monday–Friday, 09:00–17:00 Central European Time
Typical response time: 1–2 business days

Business details

Cercii
Hoofdman 21
5591 SP Heeze
The Netherlands
KvK: 97569577

Returns

Please do not send returns to the business address or to the sender address on your parcel. Start every return by emailing info@cercii.com. We will confirm whether a return is required and explain the next steps. Your cancellation does not depend on our approval.